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Are you Confused by Dental Insurance Denials?

Do you submit claims 3, 4 or even 5 times without understanding why they're not being paid?

Does your office spend more time and energy trying to get claims paid than it does actually performing dentistry?

We can help.  We've written a book designed to answer some of the questions below and many more. 

Why don't the people who answer the phones at my dental insurance company know what's really going on with claims?  (See p. 33)

Why can't I actually talk to the person who denied my claim?  (See p. 68)

Why do I keep getting the same denial over and over again? (See p. 79)

We're a group of claims processors who are tired of the same old red tape.  We're the people who actually work on your claims - but who aren't allowed to actually talk to you.  Many of us have quit the insurance industry - usually in disgust.  Some of us have retired after years or even decades of dental insurance service.  We know what we're talking about.

We're so confident that our book will help you that we offer a 30-day guarantee.  If at any time in those first 30 days you don't feel you've gotten your money's worth from our book, we'll refund your money.  Every penny.

Do you know one of the things providers were told to do for years that will now cause your claim to bounce around and not get paid?  (And you can bet that the insurance companies haven't told you to STOP doing it!)  (See p. 70)

What is the #1 thing you can do to make your phone calls to the insurance company more productive?  (See p. 28)

What is the one word you will never hear a customer service person use and why?  (Honestly, there's a lot more than one - but being on the lookout for this can literally save your practice.)  (See p. 8)

We're not sales or marketing people.  This is no gimmick.  We're truly interested in helping dental offices get their claims paid quickly and accurately. 

If you have any questions or comments regarding our privacy policy, please feel free to contact us.

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Last updated: 07/13/10.